Capsule CRM Pricing: When it comes to managing customer relationships, having the right tools in place is essential for success. One popular solution that businesses often turn to is Capsule CRM. Capsule CRM offers a comprehensive platform designed to streamline customer interactions, enhance communication, and boost overall efficiency. However, understanding the pricing structure and options available can be a bit overwhelming for newcomers. That’s where we come in.
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In this blog post, we will delve into the world of Capsule CRM pricing, unraveling its various plans and features, to help you make informed decisions for your business. Whether you’re a small startup or a growing enterprise, having clarity on pricing details can empower you to choose the most suitable plan that aligns with your needs and budget.

Detailed Overview Of Capsule CRM Pricing:

Capsule CRM “Free” Plan
- Starter CRM plan with basic features
- Suitable for up to 2 users and 250 contacts
- Provides an opportunity to try out Capsule CRM at no cost
Capsule CRM “Professional” Plan
- Price: $18 USD per user, per month
- Perfect for small teams looking to enhance organization and increase sales
- Features
- 50,000 Contacts
- 10GB Storage per User
- Sales Pipeline
- Project Management
- Email Sending
- 5 Email Templates
- 10 AI Content Assists
- Activity Reporting
- Key integrations including Microsoft 365, Google, Xero, Mailchimp, Zapier, and more
Capsule CRM “Teams” Plan
- Price: $36 USD per user, per month
- Ideal for growing businesses of all sizes
- Track team performance, segment data, and manage user access
- Features
- Everything in the Professional plan
- 100,000 Contacts
- 20GB Storage per User
- Multiple Sales Pipelines
- Workflow Automation
- Multiple Project Boards
- 50 Email Templates
- 1000 AI Content Assists
- Advanced Sales Reporting
- User Roles and Restrictions
- Team or Individual Record Assignment
- Custom Activity Types
- Important Fields
Capsule CRM “Enterprise” Plan
- Price: $54 USD per user, per month
- Premium onboarding, dedicated account management, and priority support
- Features
- Everything in Teams plan
- 200,000 Contacts
- 40GB Storage per User
- 500 Email Templates
- Implementation Support
- Import Assistance
- Custom Training
- Dedicated Customer Success Manager
- Ongoing Priority Support

Capsule CRM “Transpond” Marketing Add-on

- Pricing starts from $11 per month.
- Transpond is Capsule CRM’s marketing add-on that seamlessly integrates with the platform.
- Get started in minutes with its user-friendly interface.
- Send beautiful campaigns and create powerful automation.
- Manage contact data across both Transpond and Capsule CRM.
- View activity and engagement within Capsule CRM for a unified view of your customers.
- Segment your audience using Capsule tags, lists, and custom fields.
- Pricing starts from $11 per month.
- Activate Transpond from within your Capsule account for seamless integration.
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Key Features Of Capsule CRM

Capsule CRM offers a comprehensive set of features designed to empower businesses and optimize customer relationship management. Let’s delve deeper into each feature and explore how they enhance your business operations.
- Contact Management: With Capsule CRM, you gain a centralized overview of the people and companies you do business with. Keep track of contact details, communication history, and important notes. Categorize contacts with tags for easy segmentation and filtering, ensuring you have a clear understanding of your customer base.
- Email Marketing & Tools: Seamlessly execute your email marketing campaigns with Capsule CRM. Send targeted campaigns and personalized emails to your contacts. Utilize pre-designed email templates for efficient and professional communication. Integration with Outlook or Gmail allows for streamlined email management, ensuring your communication is streamlined and effective.
- Tasks & Calendar: Stay organized and on top of your schedule with Capsule CRM’s task and calendar features. Create tasks for appointments, meetings, phone calls, and more. Set reminders to ensure you never miss an important engagement. Collaborate with team members by assigning tasks and sharing calendars, enabling seamless coordination within your organization.
- Sales Pipeline: Gain a comprehensive summary of your sales opportunities in one centralized dashboard. Track the progress of deals as they move through different stages of the sales process. Easily visualize and manage your sales pipeline, ensuring transparency and effective sales management.
- Sales Analytics: Monitor and evaluate every aspect of your sales cycle with Capsule CRM’s detailed reports and analytics. Gain valuable insights into your sales performance, enabling you to make data-driven decisions. Track key metrics such as conversion rates, win/loss ratios, and revenue growth, empowering you to identify areas for improvement and optimize your sales strategies.
- Projects: Manage your sales and services effectively using Capsule CRM’s built-in project management tool. Keep track of project milestones, tasks, and deadlines, ensuring smooth project execution. Collaborate with team members, fostering efficient communication and coordination throughout the project lifecycle.
- Workflow Automation: Streamline your sales and business processes with Capsule CRM’s workflow automation. Automate repetitive tasks, such as follow-ups and data updates, saving time and increasing efficiency. Set up triggers and actions to ensure timely notifications and seamless workflow management, enabling you to focus on high-value activities.
- AI Content Assistant: Enhance your email communication with Capsule CRM’s AI Content Assistant. Write emails quickly and effectively with suggested content and wording. Improve the efficiency of your email composition while ensuring consistency in your messaging.
Capsule CRM Pricing: Conclusion

In conclusion, Capsule CRM pricing plans are flexible and tailored to the needs of businesses of all sizes. Whether you’re a small team or a growing enterprise, there is a plan that fits your requirements and budget. With transparent pricing, free trials, and a range of features and add-ons, Capsule CRM provides a cost-effective solution to streamline your customer relationship management and drive business growth. Choose the plan that best suits your needs and take advantage of the powerful tools and support Capsule CRM offers to optimize your operations and maximize your success.
Capsule CRM Pricing: FAQs
Is there a free trial available?
Yes, Capsule CRM offers a free trial period for all its paid plans. This allows you to explore the features and capabilities of the software and determine if it aligns with your business requirements before making a commitment.
Can I upgrade or downgrade my plan?
Yes, you have the flexibility to upgrade or downgrade your Capsule CRM plan based on your changing needs. Whether you need to add more users, access advanced features, or adjust the plan based on the size of your business, Capsule CRM provides options to accommodate your requirements.
Does Capsule CRM integrate with other software?
Yes, Capsule CRM offers integration with a variety of popular software applications such as Microsoft 365, Google Workspace, Xero, Mailchimp, and Zapier, among others. These integrations enable seamless data synchronization and streamline your workflow by connecting Capsule CRM with the tools you already use.
What support options are available?
Capsule CRM offers various support options to assist its users. This includes a comprehensive knowledge base with helpful articles and guides, email support for any inquiries or technical issues, and a community forum where users can share experiences and seek advice from fellow Capsule CRM users.
Is my data safe and secure with Capsule CRM?
Yes, Capsule CRM takes data security seriously. They employ industry-standard security measures to protect customer data, including data encryption, secure server infrastructure, and regular backups. Additionally, Capsule CRM is compliant with GDPR (General Data Protection Regulation) regulations to ensure the privacy and security of user data.