JustCall is a leading cloud phone system and virtual phone number provider that offers a range of features for businesses looking to streamline their communication workflows. However, there are many JustCall alternatives available in the market that offer similar or even better services to meet the call and messaging needs of businesses of all sizes.
When considering JustCall alternatives, businesses should look for providers that offer local phone numbers in multiple countries, powerful automation and integration capabilities, comprehensive analytics and reporting options, and a high level of security and privacy protection.
Some of the top JustCall alternatives include RingCentral, Nextiva, Aircall, CallHippo, and Grasshopper, among others. It is essential to evaluate each provider’s features, pricing, and customer support to determine which one best suits the needs of the business.
List Of Best JustCall Alternatives
Affordable pricing plans for businesses of all sizes
Offers a mobile app for agents to work on-the-go
Provides a variety of call center features, including call routing, IVR, and call recording
Integrates with other Freshworks tools, as well as third-party software like Zapier and Salesforce
A range of features including video conferencing, call recording, and mobile apps
Easy to install and manage with a web-based management console
Compatible with third-party tools and devices
Can help businesses save up to 80% on telecommunications costs
Allows automatic bringing up of customer records during a call
Logs calls as call records in the CRM
Offers call recording and call forwarding features
Suitable for businesses of all sizes
About JustCall VOIP System:
JustCall is a cloud-based phone system designed for businesses of all sizes that offers a range of features to meet the call and messaging needs of sales teams, customer support departments, and remote employees. With local phone numbers for up to 58 different countries and powerful features like IVR, Smart Call Routing, Live Call Monitoring, and SMS Bots, JustCall enables businesses to offer seamless, round-the-clock support to their customers.
Justacall Voip has API intragation with other business tools like Helpdesk. JustCall can build smooth workflows for sales and support teams, making it easier for them to manage their communication channels and improve their overall performance.
JustCall Key Features:
- Powerful autodialer & automation: You can upload contact lists and allow your remote team to dial numbers for you. Take notes while on the call with your contact and sync them automatically in your CRM.
- Toll-Free Numbers: JustCall provides toll-free numbers in the US, UK, and Canada, giving your business a national presence.
- Automation: With JustCall’s automated text message service, you can send routine follow-ups, appointment reminders, and client feedback.
- Forward to your phone: You can set up call forwarding for all your incoming calls to your JustCall phone numbers.
- Voicemail by email: Manage all your calls, including the missed ones. Enable customers and clients to leave messages on the voicemail, which will be delivered to your email.
- Ring phones in sequence: Choose the order in which you want to ring your phones – all phones simultaneously or in a sequence with the “Call Distribution” feature.
- Call center analytics: Track your live call activity, and call/team/number analytics at a centralized place.
- Live Call Activity: Keep track of your live call activity with JustCall’s centralized call/team/number analytics.
- Call Monitoring: Listen to live calls in real-time, speak to your agent during the call, or join an ongoing call between your agent and customer with call monitoring.
What Makes JustCall Great?
JustCall is a great option for businesses looking for a streamlined and efficient cloud-based phone system. Here are some of the factors that make JustCall stand out:
- Local phone numbers for multiple countries: JustCall allows businesses to have a local phone number in up to 58 different countries, making it easier to communicate with customers and team members globally.
- Comprehensive integration options: JustCall offers native integrations with over 100+ CRM, Helpdesk, and business tools, allowing for seamless workflows and better management of communication channels.
- Powerful autodialer and automation: JustCall’s autodialer and automation features help businesses increase sales call volumes and productivity by as much as 300%.
- Robust Contact Center for Support: JustCall offers features like IVR, Smart Call Routing, Live Call Monitoring, and SMS Bots, enabling businesses to provide seamless, round-the-clock support to their customers.
- Comprehensive analytics dashboard: JustCall’s analytics dashboard allows businesses to track and measure the performance of their campaigns and agents, providing valuable insights to improve their communication strategies.
- High level of security and privacy protection: JustCall adheres to EU information security standards and is HIPAA compliant, ensuring that businesses can trust the platform with their sensitive data.
How We Evaluated These JustCall Alternatives
We measured below JustCall alternatives based on the following features:
- Platform Features
- Customer Support
- Pricing Comparison
- Ease of use
Let’s take a look at each of these criteria in more detail.
In order to determine the best JustCall alternatives, we have carefully measured and evaluated a number of important features across various platforms. These features include platform capabilities, integrations, customer support, pricing comparison, quality, ease of use, and scalability.
By carefully evaluating and comparing these features across various platforms, we can determine the best JustCall alternatives that can meet the specific needs of your business.
Top 12 JustCall Alternatives
1. RingCentral – The Ultimate Business Communication Solution
RingCentral is a versatile and feature-rich VoIP service that empowers businesses to stay connected, productive, and efficient in today's rapidly evolving digital landscape. With its MVP plans, RingCentral enables businesses to communicate and collaborate through messaging, video, and phone, regardless of their size or location.
The platform's unified communication capabilities and audio conference bridge make it an ideal choice for businesses that require reliable and scalable communication services. RingCentral's exceptional customer support is available round-the-clock, ensuring uninterrupted connectivity and smooth operations.
Whether you are looking to streamline your communication channels or enhance your remote workforce, RingCentral is a trusted and reliable solution that can cater to your needs.
- Messaging: Real-time text messages, SMS, and MMS
- Screen Sharing: Share screen during a video conference
- File Sharing: Share files, documents, and resources securely
- Call Management: Auto-receptionist, call forwarding, and call screening
- Video Conferencing: High-quality, HD video and audio for meetings and webinars
RingCentral Pricing Information
RingCentral offers a variety of pricing plans designed to suit businesses of all sizes and communication needs. Here are the current pricing plans for RingCentral:
- Essentials - $32.99 per user per month
- Standard - $40.99 per user per month
- Premium - $47.99 per user per month
- Ultimate - $62.99 per user per month
2. Grasshopper – Cloud-The Virtual Phone System for Your Business
Grasshopper is a virtual phone service that offers a comprehensive suite of communication features designed to cater to the needs of small to midsize businesses. Its cloud-based platform enables users to manage their phone systems through mobile and desktop apps, making it easy to operate on the go.
The software includes call forwarding, multiple extensions, automated transcriptions and email delivery, and customizable greetings. Grasshopper offers additional services such as vanity numbers, portability, on-hold music, and voicemails via email, providing an all-in-one solution for communication needs. Customer support is available via documentation, email, and phone.
In summary, Grasshopper is a cost-effective and efficient VoIP solution that can help businesses to streamline their communication processes and connect with customers more effectively.
- Desktop and mobile apps for easy management on the go
- Business texting for quick and efficient communication with customers
- Call forwarding to ensure important calls are never missed
- VoIP and WiFi calling for cost savings and convenience
- Voicemail transcription for efficient message handling
- Virtual receptionist for a professional image and improved customer satisfaction
- Instant response for reduced call waiting times
Grasshopper offers three plans with different features and pricing:
- SOLO: $31/month
- PARTNER: $51/month
- SMALL BUSINESS: $89/month
3. Nextiva – Revolutionizing Communication for Businesses
Nextiva is a reliable and advanced cloud-based business phone system service that offers a variety of communication and collaboration tools for businesses. With its robust voice, video, and messaging capabilities, Nextiva enables businesses of all sizes to streamline their customer interactions and provide exceptional customer service. Its easy-to-use CRM software helps businesses keep track of customer interactions and provide personalized service, while its Threaded Conversations feature offers a centralized view of all customer communication and collaboration.
Nextiva's modern call management tools, real-time analytics with custom dashboards, and scalable VoIP phone service plans make it an ideal choice for businesses looking to improve their communication and collaboration while also enhancing productivity.
- HD VoIP Phone Service
- NextivaONE App
- Unlimited Calling in North America
- Unlimited Business Text Messaging
- Unlimited Online Faxing
- Unlimited Web Conferencing
Nextiva Pricing Information
Nextiva offers a range of pricing plans to meet the communication needs of businesses. Here are the current pricing plans:
- Professional - $20.96 per user per month
- Enterprise - $28.46 per user per month
4. CallHippo- The Complete Virtual Phone Solution For Your Company
CallHippo is a cutting-edge Voice-over-Internet Protocol (VoIP) service provider that enables businesses to purchase local support numbers from over 50+ countries globally. The company's cloud-based platform offers an array of advanced features and workflow automation capabilities that empower businesses to streamline their telephony systems, enhance customer service, and boost overall productivity.
With an intuitive user interface and flexible deployment options, CallHippo's platform is ideal for mid to large size businesses seeking to build a flexible and scalable telephony network wherever an internet connection is available.
By providing comprehensive support through email, phone, live chat, and documentation, CallHippo offers an affordable and efficient solution for businesses looking to optimize their communication channels and stay ahead of the competition.
- Virtual phone numbers for more than 50 countries
- Integration with popular CRMs like HubSpot, Salesforce, and Zoho CRM
- Interactive voice response (IVR) for call routing
- Call forwarding to any device or phone number
- Voicemail transcription and email notifications
- Call recording and analytics
CallHippo Pricing Information:
- Basic: $0 per user/month, ideal for startups.
- Bronze: $20 per user/month, ideal for small teams.
- Silver: $30 per user/month, suitable for fast-growing teams.
- Platinum: $50 per user/month, designed for larger teams.
5. Freshcaller- Cloud-Based Phone System for Modern Businesses
Freshcaller, now known as Freshdesk Contact Center, is a popular cloud-based phone system that provides call center services to businesses globally. It stands out from other VoIP providers' unique features, such as its launch-ready VoIP phone system that allows businesses to quickly scale capacity on the go and buy virtual phone numbers from over 100 countries, regardless of their physical location. Freshdesk Contact Center is suitable for organizations with a large number of employees or those with customer-facing service desks, with critical capabilities such as multi-level IVR, smart escalations, and call barging. The platform is accessible via a mobile app, web browser, or SIP-compliant handset, making it a flexible and attractive option for businesses exploring the use of softphones. Freshdesk Contact Center is owned and operated by Freshworks, a provider of business software, and has received accolades for its range of features, customizable reporting, and affordability.
- Toll-free phone numbers for flexible options
- Call masking to hide existing phone numbers
- Vanity phone numbers for targeted programs
- Number porting without notifying customers
- Bring Your Carrier (BYOC) option to choose a carrier
- Voicemail with personalized greetings and routing options
Freshcaller Pricing Information:
Freshcaller offers four pricing plans for its users: Free, Growth, Pro, and Enterprise. Below is a breakdown of the pricing and features of each plan:
- Free Plan: This plan is ideal for small businesses and startups.
- Price: $0/agent/month or $0/agent/month (monthly)
- Growth Plan: This plan is designed for growing businesses.
- Price: $15/agent/month or $18/agent/month (monthly)
- Pro Plan: This plan is ideal for mid-sized businesses.
- Price: $39/agent/month or $47/agent/month (monthly)
- Enterprise Plan: This plan is designed for large enterprises.
- Price: $69/agent/month or $83/agent/month (monthly)
6. Aircall- Transform Your Phone System with Aircall
Aircall is a cloud-based phone system designed to help sales and support teams communicate more efficiently. It integrates with popular CRM and Helpdesk tools, providing real-time analytics, and offers customizable plans to meet business needs. With unlimited calls within the US and Canada, Aircall makes phone support easy to manage, providing features such as IVR, call recording, click-to-dial, and advanced analytics.
The company was founded in 2014 and has raised over $226 million in funding. Aircall currently serves over 7000 companies worldwide and is headquartered in New York, with offices in Paris, Sydney, Madrid, London, and Berlin. Aircall's goal is to enable delightful moments of human connection, believing that great conversation is the most powerful way to communicate with customers, prospects, candidates, and colleagues.
- Toll-free numbers and international numbers
- Call conference solution
- Shared contacts and shared call inbox
- Call transcription, desktop notifications, and ring on speakers
- Real-time modifications, call queuing, and ring groups
- Call center analytics, activity feed, and call monitoring software
- Computer Telephony Integration (CTI), webhooks & API, and contact synchronization
Aircall Pricing Information:
- Essentials: $40/user per month, 3 users minimum
- Professional: $70/user per month, 3 users minimum
- Custom: Call for details, 10 users minimum
7. Axvoice- Your Reliable VoIP Phone Service Provider
Axvoice is a reputable VoIP service provider that offers cost-effective domestic and international calling plans for both home and business use. With no contractual obligations and a money-back guarantee, Axvoice's flexible plans are designed to meet your communication needs while helping you save on phone bills. The company offers a plethora of free calling features and 24/7 customer support, ensuring that customers receive high-quality and uninterrupted service. Axvoice's VoIP business phone service is scalable and secure, making it an excellent option for businesses looking to transition from traditional PSTN landline connections. With its unlimited VoIP calling plans and services, Axvoice is an affordable and convenient choice for those looking for one of the best VoIP home phone services on the market.
- Outbound Call Features:
- Caller ID Blocking
- Three-Way Calling
- Incoming Call Features:
- Call Waiting
- Do Not Disturb
- Call Forwarding Features:
- Find Me Follow Me
- Call Forwarding
Axvoice Pricing Information:
- Residential VoIP Unlimited Plan: $8.25 per month
- Business VoIP Small Business Plan: $14.99 per month
8. VoIPLy- Communication Made Easy
VoIPLy is a reliable and innovative VoIP provider that offers affordable and advanced solutions to homeowners and small businesses. With its cloud-based unified communication system, VoIPLy guarantees that its clients can easily access the resources they need to get up and running quickly, providing all the features required for effective communication. The company's commitment to customer service and simplicity has made it a popular choice among businesses worldwide.
Moreover, its pricing model, which includes free phones and no setup fees or contracts, is a compelling proposition for businesses looking for a cost-effective and reliable PBX provider. VoIPLy's dedication to innovation and excellence positions it as a leader in the VoIP market, and its future looks bright as it continues to expand and enhance its platform.
- Advanced call routing and forwarding options
- Customizable voicemail and greetings
- Conference calling with up to 10 participants
- Mobile app for on-the-go communication
- SMS messaging capabilities
- Call recording and monitoring
VoIPLy Pricing Information:
- Unlimited Home Phone: $8.95/month
- Unlimited Home Phone (Annually): $89.50/year (2 months free)
9. 3CX VoIP- Revolutionizing Business Communication
3CX VoIP is a flexible and innovative solution that is ideal for any business looking to enhance its communication capabilities. With its wide range of features, including video conferencing, live website chat, and compatibility with popular third-party tools, it's a comprehensive solution that can meet the needs of any modern workplace.
Furthermore, its cost-effective nature means that businesses can save money while still benefiting from a robust and reliable communication system. Whether used in the cloud or as an on-premise solution, 3CX VoIP is a powerful tool that can help businesses stay connected, productive, and competitive in today's fast-paced digital landscape.
3CX VoIP Features:
- Compatible with a range of desk phones
- Ring groups for simultaneous call routing
- Built-in video conferencing with '3CX Meet'
- PDF and screen sharing for efficient collaboration
- Call queues for high-volume call handling
- Call recording for quality control and training
3CX VoIP Pricing Information:
- STARTUP FREE: $0 (forever)
- STARTUP PRO: $175 per year
- DEDICATED PRO: $295 per year
- DEDICATED ENTERPRISE: $330 per year
10. CloudTalk- Connecting you to the cloud
Unlimited inbound & internal calls
International numbers in 140+ countries
Integrates with popular third-party platforms (Salesforce, Zendesk)
Offers call center tools: IVR, call recording, analytics
CloudTalk is a virtual phone system based in New York that offers an affordable and efficient way to run your call center operations. With CloudTalk, you can enjoy a variety of features typically associated with more expensive PBX-based infrastructure, while operating on a SaaS model that allows you to work from anywhere in the world.
CloudTalk offers three applications: desktop, mobile, and web browser, providing you with flexibility in managing your call center. The system scales to enterprise features, including speech-to-text, integration with Salesforce, unlimited concurrent calls, smart queueing, and custom reporting. With access to local numbers worldwide, offshore hotlines, and toll-free numbers, CloudTalk makes it easy for customers to call you, increasing sales opportunities and customer satisfaction. The U.S.-based support team is available to walk you through the setup and other technical issues.
Overall, CloudTalk is an excellent choice for anyone looking for an affordable and feature-rich call center solution.
- Call Flow Designer for custom call routing
- Call Center Analytics for detailed insights into performance
- Call Center Recording for training and quality control
- Interactive Voice Response (IVR) for automating tasks and providing self-service options
- SIP Trunking Software for connecting on-premise phone systems
- Click to Call for connecting with businesses directly from the website
CloudTalk Pricing Information:
CloudTalk offers flexible pricing plans to suit businesses of all sizes. Here's an overview of CloudTalk's pricing:
- Starter: $25 per user per month (billed annually) or $25 (billed monthly).
- Essential: $30 per user per month (billed annually) or $35 (billed monthly).
- Expert: $50 per user per month (billed annually) or $55 (billed monthly).
- Custom: Custom pricing is available for businesses with specific needs or high call volume.
11. 8×8 – Enhanced Call Handling and Management Capabilities
8×8 is a leading provider of cloud-based business phone system services that offers a range of features for companies of any size or industry. With an entry-level plan that includes unlimited calling in the U.S. and Canada, auto-attendants, and intelligent call routing, businesses can achieve a professional look and sound with ease. 8×8's admin console makes it easy for non-technical business owners to configure auto attendants, adjust call queues, and edit ring groups. The company's upper-tier plans offer advanced features like supervisor analytics and call quality reporting.
Additionally, 8×8's integrated voice, video, chat, contact center, and enterprise-class API solutions make it a comprehensive and reliable cloud communications platform. With a focus on security and compliance, 8×8 is a top choice for businesses looking for a consistent and secure end-user experience that delivers unique insights for productivity improvements, cost savings, and revenue growth.
- Enterprise-grade cloud PBX with auto-attendant, voicemail, and flexible call flows
- Unlimited calling, SMS, and faxing capabilities
- Multi-level auto-attendant for customized call routing
- Call recording for quality assurance, training, and compliance
- Visual voicemail for centralized message management
8×8 Pricing Information
Nextiva offers a range of pricing plans to meet the communication needs of businesses. Here are the current pricing plans:
- PLAN X6: $85 per user/month
- PLAN X7: $110 per user/month
- PLAN X8: $140 per user/month
12. Bitrix24- The All-in-One Collaboration Platform for Your Business
Bitrix24 provides users various project management and task assignment tools, including Gantt charts, Kanban boards, and time tracking. Users can also collaborate on documents in real-time, share files, and organize team calendars. With Bitrix24, teams can communicate and work together efficiently, whether in the same office or across the globe.
Bitrix24 also offers a range of integrations with other business tools, such as Google Drive, Dropbox, and Mailchimp, allowing users to streamline their workflows and increase productivity. Overall, Bitrix24 is a comprehensive collaboration platform that offers businesses of all sizes the tools they need to succeed.
- Complete solution for call center and telemarketing needs
- Automatic customer record display during incoming calls
- Outbound calls directly from CRM
- Option to rent local or toll-free numbers
- Ability to use the existing phone number
- Call recording for quality control and training purposes
- Call forwarding to another team member or department
Bitrix24 Pricing Information:
- Enterprise Plan: 100% free
- Basic Plan: USD 61/month for 5 users
- Standard Plan: USD 124/month for 50 users
- Professional Plan: USD 249/month for 100 users
Other VOIP Reviews You May Want To Check
Other VOIP Alternatives You May Like To Check:
- Grasshopper Alternatives
- RingCentral Alternatives
- Nextiva Alternatives
- 8×8 Alternatives
- CloudTalk Alternatives
- Bitrix24 Alternatives
- Freshcaller Alternatives
- 3CX Alternatives
- AXvoice Alternatives
- VoIPLy Alternatives
- CallHippo Alternatives
- Aircall Alternatives
- OnSIP Alternatives
- Ooma Alternatives
- Vonage Alternatives
- Dialpad Alternatives
- Novocall Alternatives
- Verizon Alternatives
- Google Voice Alternatives
- Phone.com Alternatives
- OpenPhone Alternatives
- Line2 Alternatives
- Zoom Phone Alternatives
- GoDaddy SmartLine Alternatives
JustCall Alternatives FAQs
Can JustCall alternatives provide the same level of customer support?
JustCall alternatives may provide different levels of customer support, depending on the company. It’s important to research each alternative’s customer support options and read reviews from other users to determine which option is the best fit for your business’s needs.
What Are Some Of The Best JustCall Alternatives?
What are the differences between JustCall and its alternatives?
The main differences between JustCall and its alternatives are their pricing plans, features, and integrations. Some alternatives may offer more or fewer features than JustCall or may have different pricing structures.