JustCall Review, Benefits, Features, Pricing, And More.
For companies of all sizes, JustCall is a cloud-based phone solution that provides a local phone number in up to 58 different countries. Call center analytics, toll-free numbers, automation for routine follow-ups, call forwarding, voicemail by email, and sophisticated auto-dialers and automation are just a few of its capabilities.
- Provides local phone numbers for up to 58 countries
- Offers powerful automation features to streamline workflow
- Call center analytics and call monitoring help to enhance communication and team management
- Slick and easy-to-use design
- Native integration with over 100 CRM and business tools
- Lacks video conferencing tools for internal communication
JustCall is a VoIP-based cloud phone system designed for businesses of all sizes, offering a range of features to meet the call and messaging needs of sales teams, customer support departments, and remote employees. As a virtual phone number provider, JustCall is targeted at companies that speak directly with customers, providing a local phone number for up to 58 different countries. Its primary focus is on voice calling, with a recent emphasis on messaging as well. While JustCall lacks video conferencing tools and may not be the best call center software for internal communication purposes, it remains a top contender among the best cloud phone services available in the market. Check JustCall pricing in detail to get more offers and discounts.
JustCall’s easy-to-use platform and clean design make it an attractive option for businesses looking to streamline their call and messaging workflows. With native integrations for over 100+ CRM, Helpdesk, and business tools, JustCall can build smooth workflows for sales and support teams, while offering powerful features like IVR, Smart Call Routing, Live Call Monitoring, and SMS Bots for seamless, round-the-clock support.
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If you’re in the market for the best VoIP providers or the best VoIP home phone services, JustCall is worth checking out. Its ability to increase sales call volumes and productivity by as much as 300% through the outbound call center for sales, coupled with its comprehensive analytics dashboard and reporting options, make it a great choice for businesses looking to improve their customer communication strategies.
JustCall offers a variety of benefits for businesses looking to streamline their communication workflows and enhance their customer support and sales capabilities. Here are some of the key benefits of using JustCall:
Local phone numbers for up to 58 different countries
JustCall allows businesses to have a local phone number in multiple countries, making it easier to communicate with customers, team members, and clients directly via the platform.
Increased sales call volumes and productivity
JustCall’s outbound call center for sales enables businesses to move past the hassles of manual dialing and logging of data, allowing them to increase their sales call volumes and productivity by as much as 300%.
Seamless, round-the-clock support
JustCall’s Contact Center for Support offers a range of powerful features like IVR, Smart Call Routing, Live Call Monitoring, and SMS Bots, which enable businesses to offer seamless, round-the-clock support to their customers.
Smooth workflows for sales and support teams
With native integrations for over 100+ CRM, Helpdesk, and business tools, JustCall can build smooth workflows for sales and support teams, making it easier for them to manage their communication channels and improve their overall performance.
Comprehensive analytics dashboard and reporting options
JustCall’s analytics dashboard allows businesses to measure the performance of their campaigns and agents, providing them with valuable insights to improve their communication strategies.
High level of security and privacy protection
JustCall is focused on data security and privacy protection, conforming to EU information security standards and being HIPAA compliant. This ensures that businesses can trust the platform with their sensitive data.
Powerful autodialer & automation
You can upload contact lists and allow your remote team to dial numbers for you. Take notes while on the call with your contact and sync them automatically in your CRM.
JustCall provides toll-free numbers in the US, UK, and Canada, giving your business a national presence.
With JustCall’s automated text message service, you can send routine follow-ups, appointment reminders, and client feedback.
Forward to your phone
You can set up call forwarding for all your incoming calls to your JustCall phone numbers.
Voicemail by email
Manage all your calls, including the missed ones. Enable customers and clients to leave messages on the voicemail, which will be delivered to your email.
Ring phones in sequence
Choose the order in which you want to ring your phones – all phones simultaneously or in a sequence with the “Call Distribution” feature.
Call center analytics
Track your live call activity, and call/team/number analytics at a centralized place.
Live Call Activity
Keep track of your live call activity with JustCall’s centralized call/team/number analytics.
Listen to live calls in real-time, speak to your agent during the call, or join an ongoing call between your agent and customer with call monitoring.
JustCall Review: Conclusion
JustCall offers a powerful and user-friendly cloud-based phone system designed for businesses of all sizes. Its ability to provide local phone numbers for up to 58 different countries makes it an excellent choice for companies that deal with customers from different regions. The platform also offers advanced features such as a powerful auto-dialer and automation, toll-free numbers, automation, call forwarding, voicemail by email, and call center analytics.
One of the most significant advantages of JustCall is its ease of use. The platform is user-friendly and offers a clean design that makes it easy for users to navigate and access features. Additionally, the company has the future in mind when designing its tools, making it an excellent choice for businesses that are looking for a phone system that can scale with their growth.
Although JustCall may not have video conferencing tools for internal communication purposes, it is still an excellent choice for businesses that rely on cold calling to reach out to customers. With JustCall, businesses can increase sales call volumes and productivity by as much as 300% while also offering seamless round-the-clock support to their customers. Overall, JustCall is one of the best VoIP providers and a virtual phone number provider that businesses should consider when looking for the best cloud phone service or call center software.
JustCall Review: FAQs
Can I use JustCall for my business?
Absolutely. JustCall is a cloud-based phone system designed for businesses of all sizes that was created to assist with the call and SMS needs of sales teams for conversational commerce, customer support departments, and remote employees.
Can I make calls using JustCall?
Yes, you can make and receive calls using JustCall. You can use the web, desktop, or mobile apps to easily make & receive calls from any of your JustCall phone numbers.
Is JustCall secure?
Yes, JustCall uses highly secured data centers for communication and storage. All data is encrypted during transmissions to protect your PII data. JustCall is also compliant with EU information security standards and is HIPAA compliant.
Can I get a local phone number for my business with JustCall?
Yes, JustCall provides a local phone number for up to 58 different countries, allowing the user to communicate with customers, team members, and clients directly via the platform on either the desktop app, web app, or mobile.
Does JustCall provide toll-free numbers?
Yes, JustCall offers toll-free numbers in the US, UK, and Canada to give your business a national presence.
Does JustCall offer call center analytics?
Yes, you can track your live call activity, call/team/number analytics, and access a comprehensive analytics dashboard and reporting options with JustCall.
|Standard||$30/month||2||Local Number, Unlimited Inbound Minutes (toll-free excluded), Click-to-Dial, Call Tracking & Recording, Call Forwarding, Call Notes & Ratings, SMS & MMS Inbox, Call & SMS Analytics, Ring Groups, Voicemail Drop, Callback Automation, Intelligent Routing (Add On), IVR (Call Menu), Business Hours, Appointment Scheduler, 100+ Integrations, Email & Chat Support|
|Premium||$60/month||2||Everything in Standard plus Live Call Monitoring, Sales & Predictive Dialers, Call & Voicemail Transcriptions (Add On), Queue Call Back, SMS Automation & Triggers, Bulk SMS Campaigns, Call Whispering, Group Texting (Add On), Post Call Surveys, Multi Level IVR, AI-Powered Agent Coaching (Add On), API & Webhook Access, Salesforce Integration, Advanced Integrations, Custom Workflows, Dedicated Account Manager, Priority Support|
|Custom||Request Quote||10||Everything in Premium plus Unlimited Outbound Calling, Agent Coaching & Call Scoring, Agent Assist, Call Sentiment Analysis, Single Sign On (SSO), SLA (Upto 99.99% Uptime Guarantee), Professional Services, Custom Analytics & Reports, Personalized Onboarding Support, Dedicated Account Manager, Dedicated Technical Support|
|Standard (Annual)||$24/user/month||2||Same as the Standard monthly|
|Premium (Annual)||$48/user/month||2||Same as the Premium monthly|
- Unlimited incoming calls are subjected to Fair Usage Policy
- Custom voice bundle based on your usage and requirements. Subject to fair usage policy
- Call and SMS costs charged by carriers are charged separately
- These prices are exclusive of taxes. View updated terms on the JustCall website.
Read a Detailed JustCall Pricing Here.