Sprinklr Social Review: Features, Pricing & More
Original price was: $249.$199Current price is: $199.
Sprinklr Social is a powerful social media management platform that streamlines publishing, engagement, analytics, and social listening across various channels. This comprehensive overview highlights Sprinklr Social’s key features, and pricing options helping you make an informed decision for your team.
Sprinklr Social Review: Complete Overview
Sprinklr Social is a powerful social media management tool designed for businesses looking to enhance their online presence. With support for over 30 digital channels, it enables organizations to effectively listen to customer interactions and engage with audiences at scale.
Sprinklr Social offers features for content publishing, social analytics, and customer service integration. Its robust capabilities allow marketers to streamline their strategies and create cohesive brand experiences across various platforms. This review will explore its key features and how it can elevate your social media marketing efforts.
Sprinklr Social Key Features
Sprinklr Social offers a variety of features designed to enhance your social media management experience.
Publishing and Engagement
Sprinklr Social allows you to deliver content and connect with your community on the channels your customers use most. This feature helps you publish posts effectively and engage with your audience, building a strong online presence.
Social for Distributed Teams
Delegate your remote teams to generate more leads and speed up conversions. Sprinklr Social provides the tools needed for distributed teams to collaborate seamlessly and work towards common goals, no matter where they are located.
Employee Advocacy
With Sprinklr Social, you can turn your employees into brand advocates, increasing your reach by up to eight times. This feature encourages staff to share content and promote your brand, amplifying your message across their personal networks.
Social Listening
Gain valuable insights with real-time data about your industry, customers, and competitors. Sprinklr’s social listening feature gathers information from millions of sources, helping you stay informed and responsive to market trends.
Visual Insights
Monitor more than just text with Sprinklr’s AI-powered image detection. This feature analyzes visual data, allowing you to unlock insights from images shared on social media and understand how visuals impact your brand.
Competitive Insights and Benchmarking
Benchmark your social performance against competitors and manage influencers effectively. This feature helps you analyze your standing in the market and make informed decisions to enhance your strategy.
Social Advertising
Manage all your ad campaigns across 30+ channels from a single dashboard. Sprinklr Social’s advertising tools optimize your return on ad spend (ROAS) with real-time adjustments, ensuring your campaigns perform at their best.
Social Customer Service
Enhance your customer satisfaction by providing AI-powered support on social media. This feature allows you to respond quickly and efficiently to customer inquiries, improving their overall experience with your brand.
Conversational Commerce
Transform social media into a source of revenue with a chat-based shopping experience. This feature enables one-on-one conversations with customers, making it easy for them to browse and purchase products directly through social channels.
Pricing
Sprinklr Social Pricing Plans
Self-Serve Plan
This plan costs $199 per seat per month. It includes essential features such as omnichannel publishing, a multi-timezone calendar, and AI tools for content creation and smart scheduling. Users can take advantage of social listening with brand reports and engage through an omnichannel inbox. Additionally, it offers reporting capabilities for both organic and paid content.
SMM and Customer Service Solution
Priced at $299 per seat per month, this plan includes all the features of the Self-Serve Plan, along with enhanced customer support across 15+ channels. It features AI chatbots for efficient customer service, a knowledge base, and various automation tools. Users will also benefit from specific reporting tailored to customer service metrics.
Enterprise Plan
For larger organizations, the Enterprise Plan offers custom pricing. It provides unmatched scalability and advanced management features. This plan includes extensive social listening and brand monitoring, support for 30+ channels, and custom analytics and reporting options. It also encompasses tools for crisis management and insights into competitors.
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Original price was: $249.$199Current price is: $199.
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