3CX VoIP Review, Benefits, Features, Pricing, And More.

3CX VoIP Review

In today’s digital age, businesses are increasingly turning to VoIP solutions for their communication needs. 3CX Phone System is a fully hosted and managed VoIP solution that provides a feature-rich and cost-effective communication system. It’s a software-based telephone system that can be installed on a server, providing improved call control, conferencing, and other unified communication features.

This cloud-based Phone Service or on-premise PBX business communication solution is designed for the remote workplace and offers flexible approaches to unified communications, including VoIP phone calls, video conferencing, live website chat, Facebook Messenger, SMS texting, and compatibility with third-party tools like Microsoft Teams. Users can manage inbound and outbound calls directly from their web browsers or via the 3CX App for Windows, Linux, and mobile apps for iOS and Android. 3CX is also compatible with IP phones from providers like Yealink and Grandstream.

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By switching to 3CX, businesses can save up to 80% on their current telecommunications costs. Although the setup may be more complicated compared to other popular cloud-hosted PBX systems, the benefits of 3CX make it well worth the investment for any business seeking a reliable and cost-effective VoIP solution.

3CX VoIP Review: Benefits of Using 3CX VoIP

There are many benefits of using the 3CX Phone System as a VoIP solution for your business. Here are some key advantages:

Cost Savings

By using a software-based telephone system like 3CX, businesses can save up to 80% on their telecommunications costs compared to traditional phone systems. 3CX is a fully hosted and managed solution, eliminating the need for expensive hardware and maintenance fees.

Unified Communications

3CX provides a wide range of unified communications features, including VoIP phone calls, video conferencing, live website chat, Facebook Messenger, and SMS texting, all in one platform. This makes communication easier and more efficient for businesses.

Flexibility

3CX is a cloud-based or on-premise PBX business communications solution, providing businesses with the flexibility to choose the option that best suits their needs. It is also compatible with third-party tools like Microsoft Teams and IP phones from providers like Yealink and Grandstream.

Easy Management

With 3CX, users can manage inbound and outbound calls directly from their web browsers or via the 3CX App for Windows, Linux, and mobile apps for iOS and Android. This makes it easy for businesses to manage their communication system from anywhere.

Improved Call Control

3CX provides improved call control with features like call routing, call queuing, and call recording. This ensures that businesses can handle their calls efficiently and effectively.

3CX VoIP Review: Features

3CX Phone System offers a variety of features that make it a comprehensive and effective VoIP solution for businesses. Here are some of its key features:

Phone Directory

3CX allows businesses to maintain a phone directory with the contact information of their employees and colleagues.

Auto Attendant / Digital Receptionist

This feature enables businesses to create custom voice messages and menus to route incoming calls to the appropriate department or extension.

Headset Integration

3CX offers headset integration, enabling employees to use their preferred headsets for communication.

Call Parking / Pickup

This feature allows employees to park a call and retrieve it from any other phone within the business.

Deskphones Supported

3CX is compatible with a range of desk phones from leading manufacturers, providing flexibility for businesses to choose their preferred devices.

Ring Groups

3CX enables businesses to create ring groups and route incoming calls to multiple extensions or devices simultaneously.

‘3CX Meet’ Link

3CX Meet is a built-in video conferencing platform that allows businesses to schedule and join video meetings with ease.

PDF Sharing

3CX allows users to share PDF documents during a call or video conference, making collaboration more efficient.

Screen Sharing

3CX provides screen sharing capabilities, enabling employees to share their screens during a call or video conference for better collaboration.

Call Queues

This feature enables businesses to handle high volumes of incoming calls efficiently by placing them in a queue and routing them to available agents.

Call Recording

3CX offers call recording capabilities for quality control and training purposes.

SLA Alerting

This feature enables businesses to set service level agreement (SLA) thresholds and receive alerts when these thresholds are breached.

3CX VoIP Review: Conclusion

3CX Phone System is an excellent VoIP solution for businesses of all sizes. Its software-based approach provides a cost-effective, fully-featured communication system that is easy to manage and flexible enough to meet the unique needs of any organization.

The variety of features offered by 3CX, such as an auto attendant, call recording, call queuing, screen sharing, and video conferencing, make it a comprehensive and effective solution for businesses looking to improve their communication and collaboration capabilities. The ability to integrate with third-party tools like Microsoft Teams and IP phones from providers like Yealink and Grandstream also adds to its flexibility and usability.

Additionally, 3CX offers a range of mobile apps for iOS and Android, enabling employees to manage their communication systems from anywhere. With the 3CX App, users can manage inbound and outbound calls, access their voicemail, and take advantage of other features on the go.

Overall, 3CX Phone System is a reliable, flexible, and cost-effective solution that can help businesses improve their communication, collaboration, and productivity. Whether you’re looking for a fully hosted and managed solution or an on-premise PBX, 3CX has everything you need to create a seamless communication experience for your business.

3CX VoIP Review: FAQs

What is 3CX Phone System?

3CX Phone System is a software-based telephone system that provides a fully-featured VoIP phone system for businesses at an affordable price.

What are the benefits of using the 3CX Phone System?

Some of the benefits of using the 3CX Phone System include cost savings, improved call control, conferencing, and other unified communication features.

What features does 3CX Phone System offer?

3CX Phone System offers a range of features, including auto attendant, call recording, call queuing, screen sharing, video conferencing, mobile apps, and more.

Is 3CX Phone System easy to install and manage?

Yes, 3CX Phone System is easy to install and manage. It can be installed on a server or in the cloud, and it comes with a web-based management console for easy configuration and administration.

Is 3CX Phone System compatible with other tools and devices?

Yes, 3CX Phone System is compatible with a range of third-party tools and devices, including Microsoft Teams, IP phones from providers like Yealink and Grandstream, and more.

How can I get started with 3CX Phone System?

You can get started with 3CX Phone System by downloading the software from the 3CX website and following the installation instructions. Alternatively, you can choose a hosted or cloud-based solution and sign up for a subscription plan.